Customer reviews of The Car Arena Trade Centre
At The Car Arena Trade Centre we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Would not go elsewhere!
By Jordan D on 06 September 2026 | Purchase not verified
I recently bought a Mercedes a class from this garage I had some bad experiences in the past however I could not be more pleased with the salesman and the staff here extremely help full, very knowledgeable and they were willing to go the extra mile for me. Everyone was extremely helpful including the detailers who walked me through the process of cleaning a car properly to help me keep my car looking brand new ! I never take extended warranty’s but upon being offered the one they supply from warranty solutions group I could not say no extremely cheap for the things that are covered and the length of cover. I give credit to the staff and appreciate all the help given I could not recommend the garage enough I will definitely be back!
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5
Do NOT BUY
By Anonymous on 14 August 2026 | Purchase not verified
DO NOT BUY! They are not honest people. They made the car sound perfect it had everything done ect ect. When I got there the car was turned on with the bonnet open. Before I even spoke to anyone or properly seeing the car I could see a massive puddle of oil in several places. When asked why the car was on, the response I got was. ‘We was warming it up for a test drive’ to me that makes no sense at all. Bearing in mind I traveled 3 hour round trip DO NOT BUY
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5
By Razin K on 26 May 2026 | Purchase not verified
ABSOLUTELY AMAZINGABSOLUTELY FRICKIN AMAZING!!! I bought a bmw 5series from the car arena today, and I am not disappointed at all!! The car is amazing! Let us go for a test drive, (without them! Which is rare) left us to do our own checks. Robbie was amazing, trustworthy honest people, and most of all so funny!! It’s always exciting when the owner and his son are having a heated discussion about which car is more fancy! Jay, If you see this, the Bentley is the oneamazing experience with amazing people! Lots of love
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5
Quick and helpful
By Benjamin F on 21 May 2026 | Purchase not verified
Quick to get everything ready for collection very knowledgeable and helpful
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5
👊🏻
By Sanyar B on 18 May 2026 | Purchase not verified
Top Notch Service with no pressureOver my time owning cars I have dealt with many main dealers and independent sellers. The team at Car Arena are in my top 5 from a customer experience point of view. Everyone, from the sales team to the vehicle prep team were professional and kind to me: something that others could learn from! Nothing was too much trouble: multiple test drives, help gathering sound information and a lovely cup of tea as well. I would recommend Jason and his team to anyone searching for a pleasurable experience when buying a car.
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5
⭐️⭐️⭐️⭐️⭐️
By Mohammed A on 14 May 2026 | Purchase not verified
5 Star ExperienceI arrived at Car Arena on a tuesday to have a look at a couple of vehicles listed on their website, A few had sold but they had an Mercedes c43 that I took a look at & the test drive sealed the deal as it seemed a great car. I was talking to 2 members of staff that I had recently had a pretty terrible buying experience buying a dud car which the engine blew up & it took months to reject the car. They could have easily wrote me off as "that type of customer" but the guys talked me through their warranty details and how its unfortunate when that happens but provided reassurance. I mentioned I could do with the vehicle asap as was leaving for a holiday 2 days later. After checking all relevant things were in place, MOT etc they got the car ready for me to pick up the next day. I've had the vehicle 5 weeks now and have had nothing but smooth driving. Not only was it a great sale with a quick turn around to suit my needs but finally I could breathe when driving again. I feel safe and have a great car to drive and have confidence in the buying experience again. I'd actually realised when I was there I'd purchased from them years before so if I'm in the market for a new vehicle in future I will definitely look at The Car Arena again.
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5
Top🫶
By Farzad A on 13 May 2026 | Purchase not verified
Best dealer and great customer serviceFantastic team at the car arena, no pressure to buy and were more then happy to answer any questions I had and provided me with all the relevant paperwork I needed, the team was friendly and approachable. The dealership was clean with well maintained high end cars. Would recommend to anyone for hassle free buying with a passionate dedicated team.
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5
10/10🫶🏻
By Anonymous on 05 May 2026 | Purchase not verified
Absolutely amazing service - HIGHLY recommendedFrom the moment I walked in I was greeted by Owen the main sales person on site. He was knowledgeable and helped me out with all my enquiries. The whole process from start to finish was enjoyable and I cant thank him enough for his support. My new car is exactly what i'd hoped for, if not better. 10/10 I wouldnt shop anywhere else!!!
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5
🚙
By Mohammed M on 05 May 2026 | Purchase not verified
We visited the Car Arena and fell in love with a beautiful AUDI A3- negative reviews made us nervous to buy, but jordan was so lovely and genuinely kind that we decided to trust him and go for it! It was the best decision and we are so happy with our car that we have had a few months now and is running beautifully. Peter was fantastic and even rang us on his day off to chat through things and sorted paperwork out / a good warranty deal. On pick up day the owner was also lovely, very chatty and helpful. Only downfall, Peter asked the team to valet the car for pickup and they didn’t bother, he tried his best to clean it on the day but they let him / us down. Still awarding 5 stars as overall brilliant experience and beautiful car. Thank you!
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5
🥇
By Anonymous on 02 May 2026 | Purchase not verified
Purchased from Car Arena, great service, knowledgeable staff, attentive & extremely helpful. 100/10 experience.